Privacy Policy

1. Who we are

This policy describes how Fidex ("we") handles personal information when you use our website and application.

2. Data we collect

We collect information you provide when you register and use the service, including your email address, name (if provided), account preferences (such as country or region), and financial information you enter for simulations, budgeting, net worth, and related features.

3. How we use data

We use your data to operate the service, authenticate you, personalize your experience (including region-appropriate features where available), send transactional or product emails when you opt in or when necessary to deliver the service, and improve the platform.

4. Data security

We use industry-standard practices including encryption in transit (HTTPS) and secure authentication. No method of storage or transmission is completely secure; you use the service at your own risk as described in our Terms of Service.

5. Third parties

We may use service providers such as Stripe (payments) and SendGrid or similar providers (email). They process data only as needed to provide those services. We do not sell your personal information.

6. International users

If you access Fidex from outside Canada, your information may be processed in Canada or in jurisdictions where our providers operate. By using the service, you acknowledge that transfer and processing may occur as needed to run the product.

7. Your rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. Contact us using the channels we provide for the product to make a request. We will respond in line with applicable law.

8. Changes

We may update this policy from time to time. Continued use after changes constitutes acceptance of the updated policy where permitted by law.